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This return policy pertains to all purchases made from my Marketplace store, Steveington's.

Made a purchase you're not 100% satisfied with? No problem. Return it within 14 days of purchase and receive a full refund, no questions asked. However, please note the following terms and conditions:

Items that were sold as a pack or items that can be leveled up/down must be returned unopened and unused (ex: Suspicious Package and 9x Bundle).

Frozen, soulbound, and locked items can not be returned due to Gaia's no trading policy on these items.

Refunds will be made in the amount the item sold for at time of purchase, including the 2% listing fee. This means if you bought an item for 1,000 gold, it is now selling for 1,001 gold and I paid 20 gold for the listing fee, you will receive 1,000 gold back. Likewise, if the same item is now selling for 999 gold, you will receive 1,000 gold.

Refunds must be made in the form of a trade. Trades will be fulfilled within 14 days unless otherwise noted. If your trade is not fulfilled with 14 days and no special notice was given, please PM me. There is a chance the trade may have been lost or forgotten. I am human and am very, very busy some weeks. Please attempt to contact me by PMing me and giving me a week to respond before filing a scamming report. I will be more than happy to work something out with you.

Finally, this policy is subject to change with or without notice. Likewise, this policy may end at any time, for any reason, including none.

If you do not accept these terms, please consider shopping elsewhere.

This policy was last updated on January 18, 2010 at 10:22 PM EST and covers all purchases made on or after January 18, 2010. Purchases made before January 18, 2010 will be held to the previous 7 day policy.